Contact Kensington Palace Tickets (London)
Questions about Kensington Palace entrance, guided garden walks, afternoon tea experiences or booking changes & accessibility? We’re here to help — typical replies within one business day.
Get in Touch
For ticket assistance, rescheduling, group bookings, accessibility routes, or cancellations, email us Monday–Friday, 09:00–17:00 (UK time). We aim to reply promptly with clear next steps.
Email Support
To speed things up, please include: preferred date/time, experience (Palace entrance, Gardens tour, Afternoon Tea), number of visitors (adults/youth/children), and any accessibility needs.